Returns

You have 14 days to return your product if the products are not damaged and/or worn. You will then be credited with the order amount excluding shipping costs.

Our return address is:

Billion Bijoux

Van Slingelandtlaan 27

4615GT Bergen op Zoom

You can return the items in the air envelope you received or another air envelope. In the return we would like to receive a note with your details such as your order number and first / last name. You can also return the invoice you received.

The costs for returning from your home to the webshop are for your own account. These costs amount to approximately 3 euros per letterbox post, consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us via billionbijouxx@gmail.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.